Question 1

What is Clubily Football?

Accepted Answer

Clubily Football is a comprehensive management platform for football clubs. Manage teams, players, coaches, matches, training, news, internal communication and live streaming — all in one app for iOS, Android and Web.

Question 2

Do I need to download an app?

Accepted Answer

Both options are available. Download the app on iOS (App Store) or Android (Google Play), or access directly from your web browser. All versions sync in real time.

Question 3

What languages are available?

Accepted Answer

Currently Spanish, English and French. Language is auto-detected based on your device settings.

Question 4

Is it only for 11-a-side football?

Accepted Answer

No. The platform supports 3v3, 5v5, 7v7, 8v8 and 11v11 formats.

Question 5

How do I register?

Accepted Answer

Create an account with email and password, or use Google or Apple ID. You will receive a verification email after registration.

Question 6

I forgot my password. What do I do?

Accepted Answer

Tap "Forgot your password?" on the login screen, enter your email and you will receive a reset link.

Question 7

How do I delete my account?

Accepted Answer

Email contacto@clubilyfootball.com requesting deletion. All your data will be automatically removed.

Question 8

Is Clubily Football free?

Accepted Answer

It offers different subscription plans with a free trial period to explore the platform.

Question 9

What payment methods do you accept?

Accepted Answer

Credit/debit cards (Visa, Mastercard, Amex), Apple Pay and Google Pay, securely processed via Stripe.

Question 10

Can I cancel anytime?

Accepted Answer

Yes. From Club Management → Subscription → Manage subscription. You keep access until the end of the billing period.

Question 11

How many teams can a club have?

Accepted Answer

Depends on your plan. Basic has a limit; Premium allows unlimited teams.

Question 12

Can I export player data?

Accepted Answer

Yes. From each player profile you can export statistics in PDF or CSV format.

Question 13

How do I record events during a match?

Accepted Answer

Open the active match → "Match Events" → record goals, assists, cards and substitutions in real time.

Question 14

Are statistics calculated automatically?

Accepted Answer

Yes. They update automatically for the active season as soon as you record events.

Question 15

Can any user broadcast?

Accepted Answer

No. Only users with the right role and permissions, available only on the Premium Plan.

Question 16

Are broadcasts recorded?

Accepted Answer

Yes. After ending a stream, the recording is available in Matches → History.

Question 17

What connection do I need?

Accepted Answer

Broadcaster: at least 5 Mbps upload. Viewer: 3 Mbps download.

Question 18

How do you protect data?

Accepted Answer

Data in Firebase (Google Cloud) with encryption in transit (TLS/HTTPS) and at rest. Role-based access control.

Question 19

Are you GDPR compliant?

Accepted Answer

Yes. We track consents and you can exercise your rights by emailing privacidad@clubilyfootball.com.

Question 20

How do I contact support?

Accepted Answer

Email us at contacto@clubilyfootball.com. We respond within 48 business hours.

Question 21

Are there in-app tutorials?

Accepted Answer

Yes. First-time users see an interactive tutorial. You can replay it from settings.

Frequently Asked Questions

GeneralWhat is Clubily Football?

GeneralDo I need to download an app?

GeneralWhat languages are available?

GeneralIs it only for 11-a-side football?

Registration & AccountHow do I register?

Registration & AccountI forgot my password. What do I do?

Registration & AccountHow do I delete my account?

Subscription & PricingIs Clubily Football free?

Subscription & PricingWhat payment methods do you accept?

Subscription & PricingCan I cancel anytime?

Club ManagementHow many teams can a club have?

Club ManagementCan I export player data?

Matches & StatisticsHow do I record events during a match?

Matches & StatisticsAre statistics calculated automatically?

Live StreamingCan any user broadcast?

Live StreamingAre broadcasts recorded?

Live StreamingWhat connection do I need?

Privacy & SecurityHow do you protect data?

Privacy & SecurityAre you GDPR compliant?

SupportHow do I contact support?

SupportAre there in-app tutorials?